A small manufacturing company that makes designer faucets for kitchen and bathroom remodeling. They have a small design team, a sales group, and a manufacturing facility. Most sales are conducted directly with remodeling contractors. Senior management has started reading about knowledge management and has asked you to explore opportunities for improving knowledge.
What do you think are the most important knowledge assets for this company? How could each of the following employee groups benefit from knowledge management? Designers and engineers, Sales department staff, Executive Management.
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Someone needs to spend time with the assigned reading homework.
Use your mind. Think. Push those gray cells to communicate and share their thoughts with each other to form new ones. Or choose to be mediocre; the latter course will put you in a very large group.